Second-hand phones are the UK’s leading experts in quality used mobile phones
If you are looking to purchase a Second-Hand Mobile Phone you have come to the right place. We have handsets for sale from all the World’s leading manufacturers including Apple, Blackberry, HTC, Nokia, Motorola, Samsung and Sony Ericsson.
We take quality control very seriously and that’s why all of our used mobile phones are processed through a stringent quality control process to ensure that the handset you purchase is in full working order. We then grade each handset individually to provide you with a clear idea of the cosmetic condition of the unit and this is all backed up by our 30 day no quibble money back guarantee.
Why buy your second-hand phone from us?
Fast efficient delivery
- Same Day Dispatch on all orders received before 4pm Monday to Friday (Excluding UK Bank Holidays)
- FREE Guaranteed Next Day UK delivery before 1pm on all our Mobile Phones and Smartphones on orders received Monday to Thursday before 4pm. Orders received on Fridays before 4pm will be dispatched the same day. We use Royal Mail Special Delivery, but they cannot guarantee delivery on Saturdays but, in our experience, most of the time they do deliver. In any event, your handset will be with you before 1pm on the following Monday).
- Free Delivery on all our Second-hand Mobile Phones Worldwide
- Guaranteed Saturday delivery available upon request (UK ONLY with a small surcharge)
Money Back Guarantee
We offer a full 30 day NO QUIBBLE Money back guarantee on all our products, regardless of whether you purchased from us direct, through our eBay Store or from our Trade Counter. The only exception to this is if you have purchased an item clearly marked as ‘For Parts NOT Working’ through one of our eBay Auction / Listings. However these are still covered by a separate returns policy contained within the individual listing and these items will always be listed in the ‘For Parts NOT Working’ Section of eBay.
In the unlikely event that you are not 100% satisfied with your purchase, we are always happy to offer an exchange or full refund within the first 30 days. The choice is yours, but please note that exchanges are dependent on stock levels.
We understand that some of our customers may need a helping hand when it comes to setting up or activating their New or Used Mobile Phone / Smartphone, and that is why we are always happy to help where we can. Our small, friendly UK-based Customer Service team have over 15 years industry experience and are always on hand to help wherever they can.
Buy with Confidence
As, we are sure, you know, eBay carefully vet all their sellers and award accreditations based on feedback from buyers, speed of deliveries, volume of sales, policy compliance and general good conduct of the seller. The highest accreditation a seller can receive is ‘Top Rated Seller’ status and Second-Hand Phones.Com is pleased to say that we have been awarded this accreditation for the UK and for many other countries worldwide. In addition to this eBay also award ‘Power Seller’ Status based on the volume of sales over a 3 month period and again we are proud to be registered as a Platinum Power Seller. As result of this, all of our customers can rest assured that they are in safe hands and although we are by no means perfect, we will always do our utmost to ensure that our customers are 100% satisfied, and in the rare event that something goes wrong we will always do our best to put it right.
To learn more about the eBay Top Rated Seller program please CLICK HERE
To learn more about eBay’s Power Seller program please CLICK HERE
All eBay customers have the option to leave Feedback about their purchasing experience. The display below shows our current seller status and a selection of our most recent feedback comments.
To make sure that your new or used mobile phone gets delivered to you in great condition we package all our handsets in our unique protective Airbags to ensure they are not damaged in transit.
We welcome customers worldwide and to ensure that International buyers receive great value for money we offer free shipping on all our New or Second-hand Mobile Phones. Regardless of whether you are in the Middle East, Japan, Russia, South East Asia, Europe, Australia, Africa, The Caribbean, North or South America we will send your new / used mobile phone absolutely free of charge. To date we have customers on all 5 continents in over 50 countries Worldwide and this figure is increasing every day!
Questions & Queries
Despite receiving a huge number of emails every day, we aim to answer all email correspondence (either direct emails or through the eBay email portal) within 2 hours of receipt during standard business hours Monday to Friday 8am to 6pm GMT. All questions are answered in a professional and friendly manner, and we try to be as informative as possible.